Shipments & Pickup

Every order that needs to leave the building, on one board.

Reverb, eBay, Shopify, and Amazon orders awaiting shipment sit next to your in-store pickups — with the checks that stop mistakes before the label prints, not after.

Ship with the full picture

Before anything goes in a box, the board tells you what your marketplaces know that you don't: the buyer who asked to cancel, the address change buried in messages, the second order from the same customer that should ship in one carton.

  • All channels merged into one awaiting-shipment queue, synced on demand per platform
  • Buyer-message alerts — cancellations, address changes, combine-shipping requests — matched to the exact order
  • Same-buyer orders grouped together so combined shipping is obvious
  • Search and filter by item, buyer, address, platform, or brand
Reverb #48812Jazzmaster · J. AlvarezBuyer message: address
eBay #77-0231Pedal ×2 · K. OseiSame buyer as #77-0232
Shopify #1194Strings ×6 · M. ChenReady to ship
Amazon 114-882Capo · R. BrooksReady to ship
Pickup · #1188Amp · T. NguyenEntered in AIM ✓ · ID ✓

In-store pickup that doesn't depend on memory

Online-order pickup is where multichannel meets the counter — and where things get lost. The pickup column gives your staff a checklist instead of a sticky note.

Counter checklist

Entered in AIM, ID confirmed, shipping refunded — tracked per order, visible to everyone, so any employee can hand off a pickup with confidence.

Convert to pickup

Customer emails "I'm local, can I just come get it?" — flip the shipping order to a pickup in one click and it moves to the right column.

Clean closeout

Marking an order picked up completes it on the marketplace it came from, so your seller metrics stay clean without touching four dashboards.

Fewer "wait, did that ship?" moments.

See the board with your live order queue during early access.

Request early access View pricing