Reverb, eBay, Shopify, and Amazon orders awaiting shipment sit next to your in-store pickups — with the checks that stop mistakes before the label prints, not after.
Before anything goes in a box, the board tells you what your marketplaces know that you don't: the buyer who asked to cancel, the address change buried in messages, the second order from the same customer that should ship in one carton.
Online-order pickup is where multichannel meets the counter — and where things get lost. The pickup column gives your staff a checklist instead of a sticky note.
Entered in AIM, ID confirmed, shipping refunded — tracked per order, visible to everyone, so any employee can hand off a pickup with confidence.
Customer emails "I'm local, can I just come get it?" — flip the shipping order to a pickup in one click and it moves to the right column.
Marking an order picked up completes it on the marketplace it came from, so your seller metrics stay clean without touching four dashboards.
See the board with your live order queue during early access.
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